Invisible Disabilities Services
Hidden Disabilities Sunflower lanyard
SWF offers Hidden Disabilities Sunflower lanyards for travelers with non-visible disabilities, including autism, PTSD, hearing loss, and chronic conditions. The lanyard discreetly alerts airport staff that you may require extra assistance, time, or patience.
Lanyards are free and available at the Welcome Center.
- Hours: 8:00 a.m. to 8:00 p.m.
A Sunflower lanyard can also be mailed to you. To request one in advance of your trip, please fill out this form. opens in a new tab
Requests must be submitted at least 14 days before your travel date. Lanyards can only be mailed to U.S. addresses, and delivery before your trip cannot be guaranteed.
Passengers should continue to coordinate with their airlines or TSA Cares opens in a new tab for pre-travel questions and accommodation arrangements.
Accessibility services at SWF
To help ensure an accessible and comfortable experience, SWF provides a variety of accessibility services throughout our airport. If you need mobility assistance or help getting between gates or security, please arrange support ahead of time with your airline.