Q: What is the phone number for general questions about NY Stewart Airport?

You can call customer support at +1 (845) 838-8200 .

Q: How do I get help with the NY Stewart Airport WiFi?

Contact Boingo for 24/7 WiFi support at +1 (800) 880-4117 .

Question 1

How can I find my way around New York Stewart International Airport?

Accepted Answer

You can use the official airport map to navigate the terminal and surrounding areas including:

Gates
Shopping and dining locations
Bus stops
Customs areas

Question 2

What time does the main terminal at NY Stewart open?

Accepted Answer

The main terminal opens daily at 4:00 a.m. ET.

Question 3

Who can help me while I am at NY Stewart Airport?

Accepted Answer

Airport Customer Experience Specialists (ACES) are available at the Welcome Center and can be identified by their red uniforms.

Question 4

What is the phone number for general questions about NY Stewart Airport?

Accepted Answer

You can call customer support at +1 (845) 838-8200.

Question 5

How do I get help with the NY Stewart Airport WiFi?

Accepted Answer

Contact Boingo for 24/7 WiFi support at +1 (800) 880-4117.

Question 6

How can I file a noise complaint about NY Stewart Airport?

Accepted Answer

If you experience a noisy aircraft, you can file a complaint through the online plane noise portal.

Question 7

Which airlines currently operate out of NY Stewart?

Accepted Answer

Currently, Allegiant Air and Breeze Airways operate out of the airport.

Question 8

What do I need to do after my international flight lands at NY Stewart?

Accepted Answer

After arriving from an international location, you should follow the posted signs to Passport Control for entry processing before continuing to the baggage claim area.

Question 9

Are there expedited entry programs available for international arrivals at NY Stewart Airport?

Accepted Answer

Yes, there are two main options for faster processing:

Global Entry: Members may use paper-free kiosks.
Mobile Passport Control (MPC): U.S. and Canadian citizens can use this free app without needing pre-approval.

Question 10

Where can I find more information on immigration and customs at NY Stewart Airport?

Accepted Answer

Visitors from other countries are encouraged to consult U.S. Customs and Border Patrol for complete details.

Question 11

What identification do I need for domestic flights at NY Stewart?

Accepted Answer

Federal regulations require travelers to present a REAL ID, an Enhanced Driver’s License, or a passport. If you do not have one of these forms of ID, you can use an alternate identity verification system called TSA Confirm.ID for a $45 fee.

Question 12

What are the rules for transporting firearms through NY Stewart Airport?

Accepted Answer

You must check your specific airline’s policies and review New York State Police regulations before bringing a weapon into the state.

Question 13

Are there specific rules for pets and service animals inside the terminal at NY Stewart?

Accepted Answer

Pets must remain in approved carriers and stay with their owners at all times. Service animals do not need to be in carriers but must remain leashed and under the handler's control.

Question 14

Are the transit stations and trains accessible?

Accepted Answer

Metro-North Railroad, Amtrak, and the MTA provide accessible trains and stations.

Question 15

How can I get help organizing transportation from NY Stewart to a train station?

Accepted Answer

An Airport Customer Experience Specialist (ACES) at the Welcome Center can help you organize ground transportation to local rail stations.

Question 16

How can I avoid transportation scams at NY Stewart Airport?

Accepted Answer

To avoid being overcharged or scammed by unauthorized drivers, always use the official pick-up area outside the airport for authorized vehicles.

Question 17

How do I get to New York City from NY Stewart Airport by train?

Accepted Answer

You can take the Metro-North Railroad’s Hudson Line from the Beacon train station, which arrives at Grand Central Station.

Question 18

How do I get to New Jersey from NY Stewart Airport by train?

Accepted Answer

You can access the NJ Transit Port Jervis line to Hoboken from the Salisbury Mills station.

Question 19

Are there Amtrak services available near NY Stewart?

Accepted Answer

Yes, Amtrak provides medium and long-distance railroad service from the Poughkeepsie and Croton-Harmon stations.

Question 20

Is there a shuttle between NY Stewart and the train station?

Accepted Answer

Yes, the free Leprechaun Lines Newburgh Beacon Bridge Shuttle connects the airport to the Beacon train station. The shuttle runs Monday through Friday from 5:39 a.m. until the last departure at 10:23 p.m. ET.

Question 21

Is there a phone number for parking help at NY Stewart?

Accepted Answer

Yes, call +1 (845) 838-8279 for assistance while in the parking lot.

Question 22

Who can I contact for help in the parking lot at NY Stewart?

Accepted Answer

For assistance while in the lot or for general inquiries, call +1 (845) 838-8279.

Question 23

Are there designated parking spaces for travelers with disabilities at NY Stewart?

Accepted Answer

Yes, accessible spaces are available in the parking lots, subject to availability. Vehicles must prominently display an official, non-expired, state-issued ADA license plate, placard, or permit.

Question 24

Which car rental companies are available at NY Stewart?

Accepted Answer

The airport partners with Avis, Budget, Enterprise, and National.

Question 25

How do I reserve a rental car at NY Stewart?

Accepted Answer

You can reserve a vehicle in advance online through a partner company or check for availability upon arrival at the airport.

Question 26

Where are the rental car counters located at NY Stewart?

Accepted Answer

The rental counters are situated on the first level of the terminal, across from baggage claim and security.

Question 27

What precautions should I take before entering a ride-share vehicle at NY Stewart?

Accepted Answer

Always verify that the car’s license plate matches the information provided in your app to ensure you are entering the correct vehicle.

Question 28

Where do I find the pick-up area for Uber and Lyft at NY Stewart?

Accepted Answer

After collecting your bags, follow the signs from baggage claim to the designated pick-up area outside the airport.

Question 29

How do I book a taxi at NY Stewart?

Accepted Answer

You can find an Airport Customer Experience Specialist (ACES) at the Welcome Center who will assist you in getting a cab.

Question 30

How can I get help from my gate to my taxi or ride-share at NY Stewart?

Accepted Answer

If you require wheelchair services or assistance navigating from your gate to your ground transportation, contact your airline prior to your flight to arrange support.

Question 31

How can I book a van or shuttle service after I arrive at NY Stewart?

Accepted Answer

You can contact one of the airport's authorized providers directly or visit the Port Authority Welcome Center for booking assistance.

Question 32

Can I wait at the curb at NY Stewart if my passenger isn't there yet?

Accepted Answer

Drivers may not wait at the curb unless the passenger and all their luggage are already present.

Question 33

Where can I wait at NY Stewart if my passenger is not ready?

Accepted Answer

If your passenger is not ready, you should wait in the free Cell Phone Lot or the free Short-Term Parking Lot.

Question 34

Where is the Cell Phone Lot located at NY Stewart?

Accepted Answer

The Cell Phone Lot is located at 840 Brooks Street, New Windsor, NY 12553.

Question 35

What is TSA Cares?

Accepted Answer

TSA Cares is a program that provides information on screening procedures and allows passengers with disabilities or medical conditions to request assistance at the security checkpoint.

Question 36

Where can I find more information about transit accessibility?

Accepted Answer

You can call 511 or +1 (888) 465-1169 for details.
You can also visit the official websites for the MTA or Amtrak.

Question 37

Is accessible parking available at NY Stewart airport?

Accepted Answer

Yes, parking spaces for customers with disabilities are available in every parking lot, subject to availability.

Question 38

What is a Hidden Disabilities Sunflower lanyard?

Accepted Answer

It is a free lanyard that discreetly alerts airport staff that a traveler has a non-visible disability—such as autism, PTSD, hearing loss, or chronic conditions—and may require extra assistance, time, or patience.

Question 39

Where can I pick up a lanyard at NY Stewart Airport?

Accepted Answer

Lanyards are available at the Welcome Center between the hours of 8:00 a.m. and 8:00 p.m.. You can also request one by emailing with your full name, mailing address, and travel date. Requests must be submitted at least 14 days before your travel date and can only be mailed to U.S. addresses.

Question 40

How do I request wheelchair assistance at the airport?

Accepted Answer

Passengers who require mobility assistance should reach out to their airline in advance of their trip.

Question 41

Is there a pet relief area at NY Stewart airport?

Accepted Answer

Yes, there is a designated pet relief area outside the terminal at the north end.

Question 42

Are the restrooms at SWF accessible?

Accepted Answer

Yes, all restrooms and water fountains at the airport are accessible.

Question 43

Does NY Stewart offer free WiFi?

Accepted Answer

Yes, you can connect to the "_Free SWF WiFi" network.

Question 44

Are there ATMs available at NY Stewart?

Accepted Answer

Yes, the airport provides ATM services for travelers.

Question 45

How do I find a shuttle to my hotel at NY Stewart?

Accepted Answer

SWF has a designated hotel shuttle pick-up and drop-off area; check the airport's hotel list to see which local accommodations offer this service.

Question 46

Which hotels are located directly at NY Stewart airport?

Accepted Answer

There are two primary on-airport options: Homewood Suites by Hilton and Courtyard by Marriott.

Question 47

Is there lodging closer to West Point?

Accepted Answer

Holiday Inn Express West Point-Fort Montgomery and Homewood Suites by Hilton (which is 13.5 miles away) are two options in that area.

Question 48

Where can I eat at NY Stewart airport?

Accepted Answer

You can visit the Euro Café for quick snacks, sandwiches, breakfast items, and more.

Question 49

Is there a shop for travel essentials at NY Stewart?

Accepted Answer

Yes, you can shop at Hudson News for items you may have forgotten to pack, including:

Souvenirs
Quick snacks
Chargers and electronics
Other travel essentials

Frequently Asked Questions

General

Flights

Arrivals

Departures

Transportation and parking

General

Public transportation

Parking

Car rentals

Taxis and ride apps

Van and shuttle service

Pick up and drop off

Accessibility services

Services and amenities

Airport hotels

Dine and shop